Members > Services > Specialty Pharmacy > Customer Service

For questions or assistance with specialty medications, customers may call LDI Specialty Pharmacy Services at (314) 652-4121 or toll free at 1-866-516-4121.  LDI’s knowledgeable clinical coordinators are available Monday through Friday 8:00 am to 5:00 pm Central Standard Time. Clinical coordinators assist with questions, regarding:

• Eligibility
• Enrollment
• Product Availability
• Delivery
• Insurance
• Support Programs